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Dementia Behaviour Management Advisory Services

When changed behaviours start to impact the care of a person living with dementia, or their carers, we can provide on the ground support, clinical advice and more to help.

Get help today
Make a referral

Helping respond to changed behaviours

Everyone experiences dementia differently. Through the Dementia Behaviour Management Advisory Services (DBMAS), we work to understand each person’s unique experiences and develop ways to respond to individual needs.

Working closely with the person living with dementia and their carers, including GPs and clinicians, we design tailored, non-pharmacological supports and help you implement these.

Whether you are a home care provider, respite service, in aged care or a carer at home, we can support you. We can also support in acute care to facilitate transition back home or into care.

Who is DBMAS for?

DBMAS is part of Dementia Support Australia funded by the Australian Government and free to access. DBMAS is designed to provide more proactive support early on, where there is less risk related to the behaviour. This supports people regardless of where they are, their dementia diagnosis or age. And if DBMAS isn’t the right service for them, we’ll connect them to the right program.


What services does DBMAS include?

The purpose of DBMAS is to help improve people’s quality of life.

We do this through:
  • 24/7 phone support
  • Phone or in-person assessment of the person living with dementia and their environment
  • Involving the care/support network to understand the person with dementia and their needs, including their background and life experiences
  • Highly personalised advice, strategies and written recommendations
  • On-going support and guidance to implement the recommendations
  • Increasing staff knowledge through modelling strategies and recommendations
  • Access to current research and guidelines
  • Referrals to other DSA services

The profile of Australian clients accessing DSA services

DBMAS support clients where behaviours impact on their care either at home or in residential care settings.

Group 9-1

Of DBMAS clients are female, with an average age of 83.

Group 9-2

Of dementia clients have Alzheimer's disease, making it the most common type of dementia.

Group 9-3

Of referrals are due to agitation in the client.

Group 9-4

Of referrals goals have been met.

Group 9-Nov-16-2021-09-45-52-73-AM

Reduction in total severity on the NPI**

Group 9-Nov-16-2021-09-46-12-02-AM

Reduction in carer distress.

Frequently Asked Questions

If you know or care for someone with dementia who is experiencing changed behaviour, contact us to find out if DBMAS is right for them. Our experienced consultants will assess the person, their background, experiences and needs and advise you on which services will best support them and their carers.

To be eligible for any DSA service, the person requiring support must:
  • Have a diagnosis of (or is suspected of having) dementia.
  • Experience behaviours as a result of their dementia that impact their care.
  • Agree to receive DSA services (or have the consent of their nominated person responsible for their care).

Contact us to find out if the person you know or care for is eligible.

DBMAS is funded by the Australian Government Department of Health and is a free service.

The goals of DBMAS are to improve the quality of life for people living with dementia. It aims to do this by supporting people with dementia, staff and carers no matter where they are – in the community, or in residential, acute or primary care settings.

Everyone experiences dementia differently, so it is important to respond to each person’s needs with an individual approach.

By partnering with the person living with dementia and their care network, DBMAS works to understand the causes or triggers that led to changes in behaviour.

How to get started

If you know or care for someone with dementia who is experiencing behavioural changes, simply call our 24-hour helpline on 1800 699 799, fill out the referral form or chat with us now. Our experienced consultants will be able to determine whether DBMAS is suitable.