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Our impact

When a person living with dementia experiences changes in behaviour it can be distressing and disruptive to the person with dementia and those caring for them. Since 2016, DSA has supported over 50,000 clients and 97% of aged care homes across every state and territory in Australia.

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“How delighted I was when I visited dad yesterday. For the first time in months he had a genuine smile on his face. He seemed happy and joyful, addressing me by name and asking after other family members… Medication changes alone cannot be the whole explanation. I am confident that (DSA) staff have played a major part.”

- Daughter of DSA client, Jerry

We want your feedback

We want our services to work for you. If we have done something well or not so well, we want to hear about it. With your help, we can continue to improve our services supporting people with dementia when behaviours impact their care.

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Frequently Asked Questions

What does it cost to access your services?

We are funded by the Australian Government and all our services are free to access.

If I am not happy with the service, what can I do?

Your feedback is important to us – so you can let us know what you think by completing our online feedback from, or by calling us on 1800 699 799 or via dsa@dementia.com.au

I’m interested in working with DSA. Where can I learn more?

We’re always looking for passionate people to join our teams. Head over to our Work with Us page to learn more.

I’m interested in research about dementia and behaviours. Can you help me?

Dementia Support Australia is a service led by HammondCare. HammondCare have a range of research programs that you can learn more about or if you are interested in research, you can contact them to talk about your project by emailing rgo@hammond.com.au

Do you offer service after hours or on public holidays?

Our teams work 365 days a year, 24/7 - so you can access us anytime from anywhere in Australia. This might mean that the best time to visit or speak with you is after hours – that's ok. Talk to your consultant about what works best for you.