Do you need more support?
Changes in behaviour can mean your care needs also change.
And we are here with a dedicated helpline 24 hours a day, 7 days a week.
Specialised dementia consultants determine which service will be most suitable based on your individual circumstance and impact of behaviour change. And we’ll develop personalised strategies, advice and practical ways to support the person in your care.
To be eligible for DSA services, the person requiring support must:
- Have a diagnosis of (or is suspected of having) dementia.
- Experience behaviours as a result of their dementia that impact their care or be at risk of this in the community.
- Agree to receive DSA services (or have the consent of their nominated person responsible for their care).
- For engagement support our team can talk to you about how to access our services.
Why behaviours change
Dementia can impact a person’s ability to control what’s going on around them, and how they respond to situations. The only way they may be able to respond or communicate is through their behaviour. This is often the result of distress or a sign that their medical condition has changed.
Who we help
It doesn’t matter where you or the person you support lives. This can be at home or in the community, in day centres or respite or in aged care. We’re here to support regardless when behaviour impacts on care. We also have no age limitation – so if you’re a carer for someone with younger onset dementia or childhood dementia you can still access our services. And if in doubt, reach out and we can connect you to the best support available for you.
How we’ve helped others
Providing personalised care for a person living with dementia
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The power of music in care
Evelyn was living with Alzheimer’s disease in an aged care home. Staff at the home found that they could only engage with her for short...
Childhood Dementia Initiative
“Children are diagnosed with dementia too. Now is the time for awareness and action.” - Megan Maack, CEO, Childhood Dementia Initiative Until recently, dementia was typically associated with adults ...
GP Advice Service Flyer
Are you providing medical support for someone living with dementia who is experiencing behaviours and psychological symptoms of dementia (BPSD)? The GP Advice Service is for GPs who are providing ca...
Loss of motivation in dementia: A guide for aged care workers
Loss of motivation is a common feature in dementia and one which can be difficult to manage. When motivation is low, the affected person may seem disinterested, apathetic, or socially withdrawn. The...
Frequently Asked Questions
My loved one lives in residential care, can I request DSA to come in and help?
Yes - we can provide you with general advice about what might help initially. Then we'll contact the aged care provider and seek their permission to be involved as well. We encourage a partnership between carers, aged care providers and the person living with dementia to get the most effective outcomes.
The person I support is living alone with dementia. Can you still help?
Yes we can. They must, however, consent to having us involved in their care. We can also provide you with some ideas on what might help, and additional resources and referrals to other services if you need them.
My parents don't speak English, but they need help. How will you support them?
Our dementia consultants speak over 35 languages, and we use translators and interpreters where English is not the first language. We also work from a person-centred approach. This means, your cultural, social and spiritual background guides our work and interventions. So what we do is specifically tailored to each referral.
- All Topics
- All Audience
- Healthcare Professional
- Aboriginal & Torres Strait Islander
- Family Carer
- All Resource Types
- All Languages
- 广东话 - Cantonese
- Hrvatski - Croatian
- Ελληνικά - Greek
- Italiano - Italian
- 普通话 - Mandarin
- Tiếng Việt - Vietnamese